KCM ™ Knowledge Chain Audit

The information sharing processes, from the creation to the ultimate use and re-use of knowledge, linking the individuals, the functions, the disciplines, the company(ies) and the organization(s) both internal and external to the company.

The information sharing functions, inside and outside a company that add value to, and enable the effective use of knowledge to

provide products and/or services to customers
obtain products and/or services from vendors
increase stakeholders’ value.

Many of our clients either do not have the time, experience or consensus to assess their organization‘s Knowledge Chain ™ as they are focussed in the day to day efforts. We work with our clients in assessing their organization‘s current Knowledge Chain ™ and identify areas for improvement that directly affect the organizational performance and bottom line results.

Our proven structured approach includes

Identifying Data and Information Sources
Identifying the workflow and transfers that convert them into Knowledge.
Identifying the priorities/balance between External, Internal and Individual Knowledge links.
Establishing criteria to measure organizational performance improvements brought on by improved KCM ™ techniques.
Identify the current state of the KCM ™ links used by the organization.
Recommend improvements to the KCM ™ process to be used in developing a Knowledge Chain ™ Strategic Plan.
Implement and monitor KCM ™ plan action steps.
Periodic review of the Knowledge Chain ™ Strategic Plan and its effect on organizational performance.